Terms of Service
Terms of Service
Effective September 29, 2026
Brand: Moxerin
Legal company: Guangzhou Youxian Cross-Border E-Commerce Co., Ltd.
Owner: Chen Gang
Business address: Room 434 (Self-Designated), 11A, No. 81-1 Nonglinxia Road, Yuexiu District, Guangzhou, Guangdong, China
Email: service@moxerin.com
Website: moxerin.com
Phone: +86 13680606593
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)
Moxerin is owned and operated by Guangzhou Youxian Cross-Border E-Commerce Co., Ltd. By using this site, you agree to these terms and the policies linked from it. Please read them before placing an order.
Use of the site
Use the site only for lawful purposes and provide accurate information when placing an order. Do not interfere with the site's operation, misuse its content, or attempt unauthorized access.
Product information
We aim to present products, dimensions, materials, prices, and availability accurately. Screen settings may affect color appearance. If a material error affects an order, we will contact you with a suitable resolution.
Orders and payment
Submitting an order is an offer to purchase. An order is accepted when we confirm it for fulfillment. We may contact you about unavailable items, payment verification, or an obvious pricing error; if an order cannot be fulfilled, the affected payment will be refunded.
Delivery, returns, and privacy
Orders are typically processed in 1–3 business days after payment confirmation; estimated transit is 10–20 business days after dispatch. Eligible items may be returned within 30 calendar days after delivery. Please see the Shipping Policy, Return & Refund Policy, and Privacy Policy for full procedures.
Site content and liability
Site text, imagery, and branding are protected by applicable intellectual property laws. To the extent permitted by law, we are not liable for indirect losses arising from use of the site. Nothing in these terms limits rights that cannot lawfully be excluded.
Changes
We may update these terms by posting a revised version. The terms in effect when an order is placed govern that purchase, except where applicable law requires otherwise.